Seaport-e is a Multiple Award Contract vehicle that uses an electronic portal to solicit support services in 22 Functional Areas across seven geographic zones. Seaport-e enables ordering of contract services by the Naval Sea Systems Command, Naval Air Systems Command, Space and Naval Warfare Command, Naval Supply Systems Command, Military Sealift Command, Strategic Systems Programs, Naval Facilities Engineering Command, Office of Naval Research, and the United State Marine Corps.
Hyperion Biotechnology is an 8(m) Economically Disadvantaged Woman-Owned, Service-Disabled Veteran-Owned Small Business and is serving as a Prime Contractor on Seaport-e. Hyperion provides broad, reliable services to support ordering offices in meeting program requirements.
Contract: N00178-14-D-7314, Awarded November 2013
Hyperion is approved to support Seaport-e ordering activities in seven Geographic Zones:
Zone 1 Northeast
Zone 2 National Capital
Zone 3 Mid Atlantic
Zone 4 Gulf Coast
Zone 5 Midwest
Zone 6 Southwest
Zone 7 Northwest
Quality Assurance Program
As a service provider, Hyperion is committed to ensuring Seaport-e customers receive quality services with complete satisfaction. We have developed quality assurance methods to provide oversight for meeting requirements while also using established mechanisms to identify and implement improved processes to bring potential cost-saving benefits to the customer. A description of our quality assurance program is as follows:
- Monitoring quality assurance occurs at corporate level with day-to-day quality assurance measures carried out by our expert personnel supporting the customer.
- Checklists, flowcharts and standardized reports enable timely identification of issues and provide efficient reviews for quality requirements on all deliverables.
- Employee engagement empowers innovation and improved processes to benefit customers’ missions. Clearly defined work instructions provide specific guidelines for quality compliance and are a preemptive solution to nonconformance issues.
- Proven problem resolution processes coupled with customer engagement, including open communication, ensure swift resolution to quality issues.
Implementation of quality assurance processes are set in accordance with all performance standards, deliverables and requirements of each Task Order.
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